Privacy Policy

TEZGYAH OOD ("Tezgiah", "we") is a data controller under Regulation (EU) 2016/679 (GDPR). This policy describes how we collect, use and protect your personal data when you visit tezgiah.com.

• Contact data (email, name) — when submitting a contact form or newsletter subscription
• Technical data (IP address, browser, device) — automatically on visit
• Loyalty data (phone, points) — when registering for the loyalty programme
• Order data — when placing a QR table order

• Performance of a contract — for processing orders and loyalty
• Legitimate interest — for traffic analysis and service improvement
• Consent — for marketing communications and analytics cookies
• Legal obligation — for audit and accounting requirements

You have the right to: access your data, rectification, erasure ("right to be forgotten"), restriction of processing, data portability and objection to processing.

To exercise your rights, write to: dpo@tezgiah.com

Contact enquiries: 2 years. Orders: 5 years (accounting requirement). Loyalty data: until account deletion. Analytics cookies: up to 13 months.

Your data may be shared with: Zamboo OOD (order processing), Google Analytics (traffic analysis), Microsoft Clarity (session recordings), Facebook (marketing). All recipients are bound by data processing agreements.

You may lodge a complaint with the Commission for Personal Data Protection (CPDP): www.cpdp.bg